Privacy policy
SECTION 1 — WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, we collect the personal information you give us as part of that transaction, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer's IP address, which helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products, and other updates.
SECTION 2 — CONSENT
How do you get my consent?
When you provide personal information to complete a transaction - verify a credit card, place an order, arrange delivery, or process a return - we take this as your consent for us to collect and use that information for that specific purpose only.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask for your express consent or give you the option to opt out.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent at any time by clicking the unsubscribe link at the bottom of our emails, or by contacting us at hello@thehappytribe.ae or:
The Happy Tribe Gifts Trading LLC
Office 311, Apex Atrium
Motor City, Dubai, UAE
SECTION 3 — DISCLOSURE
We may disclose your personal information if required to do so by law, or if you violate our Terms of Service.
SECTION 4 — SHOPIFY
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application, kept on a secure server behind a firewall.
Payment: If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data in encrypted form, in line with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is retained only as long as necessary to complete the purchase, after which it is deleted.
All direct payment gateways follow the standards set by PCI-DSS, as managed by the PCI Security Standards Council - a joint initiative of Visa, MasterCard, American Express, and Discover. These requirements help ensure the secure handling of credit card information by us and our service providers.
For more information, see Shopify's Terms of Service or Privacy Statement.
SECTION 5 — THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
Certain providers, such as payment gateways and transaction processors, have their own privacy policies regarding the information we're required to share with them for purchase-related transactions. We recommend reviewing their policies to understand how they handle your information.
Some providers may operate in a different jurisdiction than you or us, meaning your information may become subject to the laws of that jurisdiction if you proceed with a transaction involving their services.
Once you leave our website - or are redirected to a third-party website or app - you are no longer covered by this Privacy Policy or our Terms of Service.
We may use third-party apps such as WhatsApp to contact you with marketing content. We will only do so once you have added our business number to your WhatsApp contacts, and we will not share this information with any other party. You can read WhatsApp's privacy policy here.
Links: Links on our store may direct you to other websites. We are not responsible for the privacy practices of other sites and encourage you to review their privacy policies.
SECTION 6 — SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to prevent it from being inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. While no method of transmission or storage over the internet is 100% secure, we follow all PCI-DSS requirements and apply additional industry-standard safeguards.
SECTION 7 — COOKIES
Below is a list of cookies we use, so you can decide whether to opt out:
| Cookie | Data Held | Duration | Purpose |
|---|---|---|---|
_session_id |
Unique token | Session | Allows Shopify to store session information (referrer, landing page, etc.) |
_shopify_visit |
No data held | 30 minutes from last visit | Used by Shopify's internal stats tracker to record visit counts |
_shopify_uniq |
No data held | Until midnight (visitor's local time) the next day | Counts visits to the store by a single customer |
cart |
Unique token | 2 weeks | Stores the contents of your cart |
_secure_session_id |
Unique token | Session | Secure session handling |
storefront_digest |
Unique token | Indefinite | Determines visitor access if the shop is password-protected |
SECTION 8 — AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your country or region of residence, or that you have the consent of a parent or guardian to use this site.
SECTION 9 — CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it periodically. Changes take effect immediately upon posting. If we make material changes, we will notify you so you're aware of what information we collect, how we use it, and under what circumstances it may be disclosed.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to serve you.